Shipping policy

Last Updated: 16 July 2026

Thank you for shopping at Scigenlabs.

Order Preparation

Preparation Time: 2 business days

Orders are prepared from Monday to Friday, excluding UK public holidays.

Orders placed during weekends or public holidays will normally begin processing on the next available business day.

Delivery

The estimated delivery time is:

3–5 business days after dispatch

Delivery times are estimates and may vary depending on the carrier, weather conditions, public holidays or exceptional circumstances outside our reasonable control.

Order Tracking

As soon as your order has been dispatched, you will receive a shipping confirmation containing your tracking information.

Please allow approximately 24–48 hours after dispatch for tracking information to become active.

Delivery Address

Please check your delivery address carefully before confirming your order.

Incorrect or incomplete delivery information may result in delays.

Delivery Delays

If your order has not arrived within the estimated delivery period, please check your tracking information first.

If you require further assistance, please contact our customer support team.